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Introduction Strategic services  Functional services  Operational services  Delivering change  Postal address: 22 - 24 Ely Place London EC1N 6TE Tel: +44 20 7831 9000 Fax: +44 20 7831 9003 AOMi Control Maximise Deliver ... more	INTRODUCTION OCP partners have had extensive experience based on many years working both as managers and consultants However, in supporting our clients we try not to pre-judge either the nature of the challenges that need to be addressed, or the most appropriate approaches to their resolution. We prefer wherever possible to develop approaches with our clients that are most appropriate to their particular circumstances, and which make best use of the skills and resources that they are able to bring to bear themselves. We have helped organisations capture the opportunities of business growth through acquisition, new market entry and sales channel development. We have also advised on organisational changes in response to recessionary times, including cost reduction, restructuring, divestment, outsourcing and operational effectiveness improvement. The main services and skills that we can bring to our clients fall into four broad groups: Strategic services Helping set the business direction and defining the means of getting there Functional services Specifying, sourcing and realigning core business functions and support services Operational services Producing balanced and sustained improvement in operational performance Delivering change Making change happen in structures, processes, systems, people and behaviours